Policies & terms

These policies apply when you shop and use the Bark & Bowl website.

The Vietnamese text is the official version of this policy.

• Payment policy

  Pay online with PayOS (VietQR or bank transfer), or pay cash on delivery.

• Shipping, delivery, returns and warranty

  Nationwide delivery, the shipping fee shown at checkout, returns, and our quality promise.

• Pricing policy

  Listed prices include VAT, exclude shipping, and stay fixed once an order is confirmed.

• Customer privacy policy

  What we collect at checkout, in the food calculator and mini game, and how to correct or delete it.

• Terms of service

  How to use the website, place an order, our copyright, and how to cancel a transaction.